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Izabela62
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HP probook 4530s windows 10 bluetooth issue

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LH315EA
Microsoft Windows 10 (64-bit)

Hello, I have updated my laptop HP probook 4530s to Windows 10 but the bluetooth is not working - picture below.

(I have tried to install/reinstall the driver but the device is still unplugged)

Can you please help me to solve this?

Thank you in advance.

 

BT.jpg

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Paul_Tikkanen
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Hi:

 

See if this W10 Bluetooth driver works for you...

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter

- Provides support for Windows 10.

 

 

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Paul_Tikkanen
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HP Recommended

Hi:

 

See if this W10 Bluetooth driver works for you...

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter

- Provides support for Windows 10.

 

 

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Izabela62
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Thank you, I will try it and come back with the result.

One small remark: do I need to uninstall wifi driver? because I see that the package of BT driver contains also wifi.

 

Thanks a lot.

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Paul_Tikkanen
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You're very welcome.

 

There is no need to uninstall anything,

 

Just run the package, it is for Bluetooth only.

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Izabela62
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Hello, mentioned driver is working. Thank you for the quick support.

Another question regarding BIOS:

The last version "F.65 Rev.A" from Y2018, is it fully compatible with W10? Because this is last released version just for W7 & W8, 8.1.

Or is there some newer version compatible with this laptop?

 

Regards

 

 

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Paul_Tikkanen
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You're very welcome.

 

Your notebook is not supported by HP for W10.

 

Unless you make a bootable USB with the BIOS update files, I would not try to run the windows based flash in W10, since the flash was not written to be run on W10.

 

Description:

This package creates files that contain an image of the System BIOS (ROM) for the supported notebook models with a 68SRR family ROM. This package is used to flash the System ROM on a supported notebook.

This package includes several methods for updating the BIOS version as follows:

- Use the HPQFlash Utility to update the BIOS directly in a Microsoft Windows Operating System environment.
- Create a bootable USB Key to update the system BIOS.
- Use System Software Manager (SSM) to update the system BIOS on PCs in a network.

 

This is all the BIOS update does...

 

Fix and enhancements:

- Provides the updated Intel microcode.
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