Showing results for 
Search instead for 
Did you mean: 
New member
4 0 0 0
Message 1 of 2
Flag Post

HP stream 11 will not connect to wifi

HP Recommended
11 -r00S
Microsoft Windows 10 (64-bit)

Hi My HP Stream 11 will not connect to wifi no matter what I try. I have installed a fresh copy of windows 10 and this has also failed to rectify the issue. The network appears in the list but when I try to connect it simply says "unable to connect to this network" I saw in a previous post that deleting the wifi drivers and reinstalling them may work and this can be done via ethernet. Problem is the stream 11 doesn't have an ethernet connection. And can't use the wifi obviously. Any idea's? Or is the thing a useless pile of junk? I have another HP laptop and that has the same issue although it does have an ethernet connection. We have other devices in the house and they all connect to the wifi. Speedtest reveals 25mbps so should be fine.

Level 21
Level 21
132,210 122,387 20,117 30,849
Message 2 of 2
Flag Post
HP Recommended



What model wifi adapter does your notebook have?


If you don't know, go to the device manager, click to expand the network adapters device manager category and there you will find the name and model number of the wireless network adapter.


You can download any drivers you need from another PC, copy them to a USB flash drive, plug the flash drive into your notebook's USB port and install them from there.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation