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HP support assistant not connecting to the server

HP Recommended
HP 14 notebook PC
Microsoft Windows 8.1 (64-bit)

HP support assistant not connecting to the internet and I want to download battery driver please send me direct link

HP Support Agent
HP Support Agent
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Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you experiencing issue with HP support assistant or with internet connection?
  • Are you able to connect to your home wireless internet connection?
  • Have you tried wired internet connection to download the drivers?
  • What is the product number of your device? Use this link to find it:

To resolve most HP Support Assistant issues by downloading and installing the latest version of HP Support Assistant from the HP Support Assistant website. 


Click here: to download the computer software and drivers.


Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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