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HP Recommended
HP 14 notebook PC
Microsoft Windows 8.1 (64-bit)

HP support assistant not connecting to the internet and I want to download battery driver please send me direct link

1 REPLY 1
HP Recommended

@CND4477WKV

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you experiencing issue with HP support assistant or with internet connection?
  • Are you able to connect to your home wireless internet connection?
  • Have you tried wired internet connection to download the drivers?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

To resolve most HP Support Assistant issues by downloading and installing the latest version of HP Support Assistant from the HP Support Assistant website. 

 

Click here: https://support.hp.com/in-en/drivers to download the computer software and drivers.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.