• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-04-2022 04:40 AM

HP Recommended
Operating System: Microsoft Windows 11

Screenshot 2022-06-04 160919.png

Category:
3 people had the same question
1 REPLY 1

‎06-04-2022 07:47 AM

HP Recommended

Hi:

 

See if this works to resolve the problem...

 

1) Uninstall The HP System Event Utility

   - right click on the Windows-Start-Logo

   - choose "Apps and Features"

   - look for HP System Event Utility in the list, click on it and then click Uninstall to initiate the uninstallation

2) Reinstall The HP System Event Utility

   - Download: https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe

   - Run the file and follow the installation process.

3) Reboot the PC

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.