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- HP6978 Can't scan from computer.

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01-21-2024 02:23 PM
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: macOS 10.13 High Sierra
About two years ago my HP6978 would not FAX, I can live without that. Now it cannot initiate a scan from my iMac. HP Utilities can't reach the printer. Ironically I can scan to a USB stick OK. All printing is OK from an iMac and a Macbook. Printer is using Wi-Fi to communicate with a couple of Apple PCs. Unit is about 6 years old. I've looked using troubleshooting here and can't find a match. Any help would be appreciated.
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