Having internet connection issues since I updated BIOS

[AdrianaCordero]

I need help with the internet connection on my laptop (Pavilion Notebook 15-ab153nr). The connection is weak and breaks up or disconnects every few minutes. This started after I updated the BIOS around a week or so ago. I've looked up online what to do, but the steps I've found don't work for me. I follow them up to a point where I can't follow them anymore because I can't find what they say I should do. It'd be of great help any guidance as to what I should do about this problem.

Thank you in advance,

Adriana Cordero

[KrazyToad]

@AdrianaCordero

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

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