• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-16-2023 05:15 AM - edited ‎12-16-2023 05:18 AM

HP Recommended
Product: Hp probook 650 G1

Hi. Excuse me. My laptop has a SIM card slot under the battery, but I insert the SIM card into it, but it doesn't ask for the SIM card and it doesn't work.

Category:
2 people had the same question
1 REPLY 1

‎12-16-2023 06:43 AM - edited ‎12-16-2023 06:43 AM

HP Recommended

Hi:

 

The SIM card doesn't work because your notebook is probably missing the optional and expensive WWAN adapter that is needed to connect to the cellular network.

 

All the SIM card does is authorize you to use your carrier's cellular network.

 

Every Probook 650 G1 has a SIM card slot.  90% of them don't have the WWAN option.

 

If your notebook has a WWAN adapter, it will be listed in the device manager under the Network Adapters device manager category.


These were the optional WWAN adapters offered in the  Probook 650 G1's:

 

HP hs3110 HSPA+ Mobile Broadband Module

HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module

HP lt4112 LTE/HSPA+ Mobile Broadband Module

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.