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HP Recommended
Microsoft Windows 10 (64-bit)

Compaq CQ58

1 REPLY 1
HP Recommended

Hi@Phila4,Welcome to the HP Support Community!

 

use the following steps to reinstall original software or drivers.

  1. In Windows, search for and open HP Recovery Manager.

    If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

  2. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.

    Figure : Recovery Manager

    Recovery Manager opening screen

    A combined list of applications and drivers to reinstall appears, with the drivers listed first.

    Figure : List of drivers to reinstall

    List of drivers to reinstall
  3. Select the checkbox next to the drivers you want to reinstall.

  4. Scroll down to the list of applications.

    Figure : List of applications to reinstall

    List of applications to reinstall.
  5. Select the checkbox next to the applications you want to reinstall, and then click Install.

    The computer installs the applications and drivers.

    NOTE: 

    Some computers might not have software applications to install and an applications section might not be available. This is normal and software should be installed from the HP website or from the website of the software manufacturer.

  6. When the Installation is completed message displays, click OK.

    Figure : Installation is completed

    Installation is completed message
  7. Close all open applications, then restart your computer.

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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