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- High ping spikes on Realtek RTL8852AE WiFi 6 802.11ax PCIe A...

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03-03-2024 11:34 PM
I have normal overall ping (30-50) in CS2, but sometimes, about every 10-15 seconds, it jumps to 500-600, rendering it unplayable! My router is also WiFi 6, 5ghz, and works fine with all other devices connected. The problem only appeared a few time ago, but no changes were made then, I can't understand what causes it. I have really good internet (1gb/s). All my drivers are up to date, Windows 11 as well. I also did reinstall Windows using their tool. The problem narrows down to the network adapter on my HP Pavilion Gaming Laptop 15.
03-06-2024 09:42 AM
Hi @CezarMihneaPH,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are facing issues with High ping spikes.
How are you connected? Wired or wireless?
Since you said that you are using Wifi 6, Have you made any changes to your network?
Since when are you facing this issue?
Does it happen only while playing this CS2 GAME?
Try connecting network RJ 45 and see if that works.
Let me know
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee
03-07-2024 05:33 AM
Hi @CezarMihneaPH,
Fantastic 🙂 I truly appreciate your time and patience. And glad to know that, you got the issue fixed.
If you need further assistance, feel free to reach out to us.
Nal_NR-Moderator
I am an HP Employee