Hotspot from my laptop does not work

[Dias3]

HI there,

I am trying to hotspot from my laptop. However, I am getting a message that I have no internet connection when connecting my phone or other device to the hotspot. My Local Area Connection 10 which is my hotspot virtual adapter says I ahve no network access on IPv4 neither on IPv6 and I cant seem to find a solution online for this issue. Could someone please help me with this? 

[Dias3]

My laptop is Victus Gaming Laptop 16-r0032ns (7Z2M6EA) if that helps. thank you!!

[Max3Aj · Accepted solution]

@Dias3, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
You're right — your Local Area Connection 10* (Microsoft Wi-Fi Direct Virtual Adapter) is showing "No network access", which is why your hotspot isn't providing internet to your phone.

Here's a breakdown of what's likely happening and how to fix it:

Your laptop's hotspot is enabled (virtual adapter is active), but:

It doesn’t have a shared internet connection.

Therefore, it's broadcasting the hotspot, but devices connected to it can't access the internet.

✅ Fix: Share Internet Connection with the Hotspot Adapter

Let’s walk through setting up Internet Connection Sharing (ICS) properly:

Open Network Connections

You're already there (screenshot), but just in case:

• Press Windows + R, type ncpa.cpl, and press Enter.

Find Your Main Internet Adapter

• It’s likely named Wi-Fi or Ethernet (depending on how your laptop connects to the internet).
• In your screenshot, it's the Wi-Fi adapter named eir32876976 (MediaTek MT7921 Wi-Fi).

Enable Internet Connection Sharing

1. Right-click your main adapter (Wi-Fi) → Click Properties.
2. Go to the Sharing tab.
3. Check the box: “Allow other network users to connect through this computer’s Internet connection.”
4. Under "Home networking connection", choose Local Area Connection 10* (the virtual adapter).
5. Click OK.

Restart Hotspot

Disable and re-enable the mobile hotspot via:

• Settings → Network & Internet → Mobile Hotspot.

🔄 Optional: Restart the ICS Service

If it still doesn’t work, restart the Internet Connection Sharing service:

1. Press Win + R, type services.msc, press Enter.
2. Find Internet Connection Sharing (ICS).
3. Right-click → Restart (or Start if it’s stopped).

✅ After This:

• Reconnect your phone or other device to the hotspot.
• You should now have internet access through the shared connection.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Dias3]

Thank you. It Worked! 🙂