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HP Recommended
HP Pavilion dv6-6172nr Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

How can I enable Bluetooth function on HP Pavilion dv6 Notebook PC with Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter installed? Device Manager indicates NO Bluetooth in listing and no Bluetooth button shown in Settings. WiFi works just fine..

3 REPLIES 3
HP Recommended

Hi:

 

You probably had the BT turned off in the HP connection manager software during the upgrade from W7>W10.

 

Since the HP connection manager does not work in W10, the BT is turned off and cannot be turned on unless you:

 

Make a bootable Ubuntu installer.

 

Get Ubuntu | Download | Ubuntu

 

Tutorial to make a bootable USB Ubuntu installer:

 

Create a bootable USB stick with Rufus on Windows | Ubuntu

 

Boot from the installer and select the option to 'Try Ubuntu without installing.'

 

Turn on the BT in Ubuntu.

 

Exit Ubuntu, shut down the PC, remove the installer, restart the PC and W10 will install the BT device and after a while, will download the W10 BT driver for the BCM BT adapter.

 

Your other option which would involve more effort would be to reinstall W7, install the HP connection manager software, turn on the BT using the connection manager software and then upgrade back to W10.

HP Recommended

Unfortunately I did not own this laptop when Windows was upgraded to W10. Thanks for your comprehensive resolution, haven't messed with Linux but I'll give it a shot when I get a chance and let you know how it goes!

HP Recommended

You're very welcome. 

 

It will be a fun learning experience, and you'll end up fixing the Bluetooth problem. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.