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‎11-30-2023 04:22 AM

HP Recommended
Operating System: Mac OS X 10.6 Snow Leopard and older

Changed networks - how do I reconnect my printer to the new network? Printer is an HP Envy Pro 6400

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2023 12:52 PM

HP Recommended

@banddhunt 

 

Please use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎11-30-2023 12:52 PM

HP Recommended

@banddhunt 

 

Please use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎11-30-2023 03:17 PM

HP Recommended

Thank you - appreciate the response

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