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HP Recommended
Chromebook x360 11-ae131nr
Chrome OS

I received this device as a gift.  On my quest for help with connecting via Ethernet, I have been referred from chat to HP CS.  From HP CS to Smart Friend Service, (who charges a "nominal" undeterminable fee) who referred me back to HP CS, who referred me to www.support.hp.com.  And here I am, with no help whatsoever as of yet.  Which is why I ditched HP years ago.  Good products but CS sucks.  That being said, I need to know how to connect via Ethernet.  So far I've been told that requires extra software.  What?  Why doesn't your Chromebook recognize an Ethernet adapter like virtually all the other devices with a USB port do? This is ridiculous.

2 REPLIES 2
HP Recommended

@Bankroft

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I understand your concerns and frustration

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

 

 

 


 

KrazyToad
I Am An HP Employee

HP Recommended

Thank you!!

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