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rwr21
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Message 1 of 2
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How do you make a hardwire connection to RJ45 Ethernet connector

HP Recommended
Envy 360 laptop
Microsoft Windows 10 (64-bit)

Wireless connection periodically disappears, and airplane mode pops on, and won't turn off.  Trouble shooting says the the "Intel WI-Fi 6 AX200 160 MHz is experiencing driver or hardware relate problems".  Happens more or less randomly, on a laptop that is only 4 months old.  Issue is definitely not the wireless network, as other wireless devices continue to work.  While I try to puzzle out what's going on, I'd like to hook the laptop up to a hardwire connection thru a Cat-5 cable, which has an RJ45 Ethernet end.  Can't hook that up directly to a 360 Envy.  Any ideas about how to make a hardwire network connection?

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iomare
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Message 2 of 2
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HP Recommended

Hi,

You do not give the specific model or product number of your notebook.

However this should work

https://store.hp.com/us/en/pdp/hp-usb-c-to-rj45-adapter

 

Other ex:

https://www.amazon.com/s?k=usb-c+to+rj45+network+adapter&crid=3GXJG1AC0IOQU&sprefix=usb-c+to+rj%2Cap...

 

You should try completly updating your notebook through Windows and the latest drivers from HP.

 

Hope it helps,

David

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