• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-09-2019 10:50 AM

HP Recommended
Product: HP elitebook 8460P
Operating System: Microsoft Windows 10 (64-bit)

Hello guys,

 I reinstalled the Intel Wireless bluetooth but I still can not find Bluetooth on Device manager Bluetooth Issue.jpg. Windows 10 -64bits elitebook 8460p.  Would you mind giving me the Solution .

 

Thanks in advance for your fruitful help. 

1 person had the same question
1 REPLY 1

‎09-09-2019 11:39 AM

HP Recommended

Hi:

 

Notice that in your screenshot there is no evidence of Bluetooth hardware, or there would be a Bluetooth device manager category.

 

The Intel Centrino 6300 wifi adapter is not a combination wifi/Bluetooth module, so installing the Intel BT driver is not going to get the Bluetooth to work.

 

If you are 100% sure your notebook previously had Bluetooth before upgrading to W10, see this discussion for the solution...

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/The-Bluetooth-icon-is-missing-from-De...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.