• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 15 Notebook PC (PO77TX)
Microsoft Windows 8.1 (64-bit)

I am not able to connect the wireless internet like WIFI, My onboard WLAN got disabled. My BIOS is InsydeH20 in which I am not getting the option to enable it. I have tried reinstalling drivers and other few solutions but it didn't worked. Please help.

 

HP Pavilion 15 Notebook PC (P077TX)

Product No.- J6M42PA#ACJ

OS - Windows 8.1 6 bit

 

Thanks in advance.

1 REPLY 1
HP Recommended

Very likely the wireless card has gone bad. You can run a hardware diagnostic on it by tapping esc as you power up then F2 and then network and it should tell you if it even detects a wifi card. They can and do die. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.