How to scan

[W-3_m]

Scanning problem from HP smart tank 750 series

[Dragon-Fur]

@W-3_m 

Welcome to the HP Community --

One definition of "problem" is that the underlying cause of the issue or situation is a mystery.

Typical scan problems might include one or more underlying causes.

For example,

• dirt - printer must be clean
• settings
• method
• limitations of the hardware compared to the expectations of the user
• broken hardware (less common and usually accompanied by a "failure" message)

Start here -

Check, for example, that what you are trying to do is what the printer can do.

For example, the printer supports single sided scans.

Product Specifications for the HP Smart Tank 750 All-in-One (6UU47A)

Next,

Check whether you've missed anything in the setup or "how-to" aspect of the job:

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

What else?

Troubleshooting to help narrow down the type of problem or issue:

 Resolve scan quality problems on HP printers

If not done,

Check that the printer is ready to Scan the content.

For example, make sure the printer is clean.

 HP Printers - Carriage jam or E3 error

References / Resources

User Guide - HP Smart Tank 660-670 series / 710-720 series / 750 series

 HP Smart Tank Printers - Blinking lights and error codes

Technology Tips  Video Gallery from our HP Expert greenturtle

Technology Tips– YouTube Video Help for Printers

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Smart Tank 750 series 

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