How to set up sim card in my HP Elitebook it 840 g3

[Ralph0011]

How to set up a sim card in my Elitebook 840 g3

[Dragon-Fur]

@Ralph0011 

Welcome to the HP Community --

Steps

• Check that your computer includes the necessary WWAN mobile broadband module - Service Guide
• Check that the driver installed is a match to the current driver offered in Software and Drivers
• Install an active, subscribed SIM card in the SIM card slot in your system -- NOTE >> SIM card is installed inside the case in some workstations - check your service guide.
• Open Settings > Network & internet (path varies by OS version) > Open the section to switch on the SIM card

Parts to the setup:

Supported Operating System / version

Installed WWAN Mobile Broadband Module (hardware in the computer)

Installed WWAN Network Driver for the hardware module

An active SIM card to connect to your mobile network carrier

Details / Example

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Operating System not provided -

Selecting Windows 10 for the sake of continuing the answer.

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Hardware - Service Guide

HP ZBook 15u G3 Mobile Workstation / HP EliteBook 850 G3 / HP EliteBook 848 G3 / HP EliteBook 840 G3

Open guide and go to Page 24 (Item #17) or Page 48

OR > Search document for WWAN

Description

HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module

Spare part number

800870-001

OR

HP hs31110 HSPA + Intel Mobile Broadband Module

Spare part number

822828-001

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Driver - Network

Software and drivers for HP EliteBook 840 G3 Notebook PC 

Windows 10

Driver - One of

HP hs3110/hs3114 Mobile Broadband Drivers

13.1803.2.2 Rev.A

57.0 MB

Dec 21, 2016

Download

HP lt4120 Snapdragon X5 LTE Drivers

1.0.1.80 Rev.A

134.0 MB

Apr 23, 2020

Download

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SIM Card - Location

HP ZBook 15u G3 Mobile Workstation / HP EliteBook 850 G3 / HP EliteBook 848 G3 / HP EliteBook 840 G3

Open guide and go to Page 8 - Item 8

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Example -

Device Manager - WWAN Network / Driver check

Settings > Network & internet

Next,

Use the Device Manager to find / display information about an installed WWAN module.

Example – Control Panel access to Device Manager

Control Panel > icon view > Device Manager

Tab View 

Select View by action types

Check Show hidden devices

Select Drivers by type

Expand section Network Adapters

Find LT / LTE in list

    NOTE >> Device names vary and might be different from the example...

Right-Click on the module > Properties

Tab Driver

Compare Driver version to the driver listed in system's support page Category Software and Drivers

The driver category is perhaps "Driver-Network"

The name of the driver might include "WWAN"

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Use Settings > Network & internet to display information about an installed SIM card.

The SIM card, when connected to an active mobile account, works with the WWAN hardware module to connect your computer to your mobile network carrier.

General Example - WWAN Broadband module / SIM card listing in Settings

Device_Manager_Network_Adapter_Mobile_Broadband_Adapter_WWAN_5

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP EliteBook 840 G3 Notebook PC  

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