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HP Recommended

Hi my hp 15 d015sx bluetooth isn’t working at all and the wifi doesn’t connect to anything after hibernating i have to manually disable the wifi card in control panel sometimes but the card which is a rt3290 work perfectly fine i just want the drivers because hp closed support for my laptop and is there anywhere to get trusted drivers in the future i am currently on windows 10 64 bit but i am thinking of updating to windows 11 ltsc and thanks in advance 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The Ralink Bluetooth will not work properly on the newer builds of W10 and I doubt it will work on W11.

 

Usually the device completely disappears from the device manager and the only solution is to either replace the Ralink card with a different model or use a USB Bluetooth adapter.

 

A suitable Wi-Fi card upgrade for your notebook should be this one:

 

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo  HP part # 724935-001

 

Here is the link to the only W10 driver that Mediatek/Ralink released to HP over 10 years ago.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0 

 

sp71572.exe

 

It will be of little to no use to you.

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9 REPLIES 9
HP Recommended

Hi:

 

The Ralink Bluetooth will not work properly on the newer builds of W10 and I doubt it will work on W11.

 

Usually the device completely disappears from the device manager and the only solution is to either replace the Ralink card with a different model or use a USB Bluetooth adapter.

 

A suitable Wi-Fi card upgrade for your notebook should be this one:

 

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo  HP part # 724935-001

 

Here is the link to the only W10 driver that Mediatek/Ralink released to HP over 10 years ago.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0 

 

sp71572.exe

 

It will be of little to no use to you.

HP Recommended

Can i change the drivers to a generic wifi and bluetooth and ditch the ralink driver and not the card and thank you very much

 

i have tried win 11 ltsc and it downloaded the latest wifi driver from mediatek but it bricked my wifi and made it unresponsive is there a way to fix this because. Win 10 is going to end support so is there any other way than changing the board because this things aren’t easy to get in my country

HP Recommended

You're very welcome.

 

If you can't find that model card inexpensively anywhere, you can use a USB dual band Wi-Fi adapter with Bluetooth.

 

I use this model on one of my PC's that doesn't have Wi-Fi.

 

It works fine on W11.

 

RUIZHI Bluetooth Dongle, AC600Mbit/s USB WLAN Adapter PC Dual Band 2.4G/5.8GHz, Internet Stick Card ...

 

Then I would just remove the Ralink card and insulate the metal connectors from touching anything inside the PC.

 

HP Recommended

Thank you so much

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

HP Recommended

i am sorry for annoying you but is there any other driver like for windows 8 or windows 7 because i downloaded one from drivers.eu and it worked but it seems kind of janky so i was guessing if there is an older version for win 8 or 7 from official hp it might work and very sorry to annoy you

HP Recommended

There are, but I don't know if they will work or not.

 

You can select W7, W8, W8.1 and W10 drivers for the Ralink card you can use from this model:

 

W7

 

HP ProBook 450 G1 Notebook PC Software and Driver Details

 

W8

 

HP ProBook 450 G1 Notebook PC Software and Driver Details

 

W8.1:

 

HP ProBook 450 G1 Notebook PC Software and Driver Details

HP Recommended

The one i used is called sp65235 is this the same

HP Recommended

It's not the same because the file numbers on the links I posted are different than sp65235.

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