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‎02-04-2022 11:33 AM

HP Recommended
Product: HP DeskJet 2680 All-in-One Printer
Operating System: Mac OS X 10.6 Snow Leopard and older

Hi, I changed my airport password. (We were being robbed of internet data somehow).

Now my devices do not recognize the printer. I am at a loss. 

What am i to do? 

Thanks so much for being here.

 

.Jeanne

Category:
1 REPLY 1

‎02-04-2022 12:39 PM

HP Recommended

@Jeanne36 

Hello,

Is the wireless light located to the left (on the printer control panel) of the wireless button solid blue or is it flashing blue?

Make sure computer is connected to a 2.4 GHz wireless network. Your printer supports only 2.4 GHz wireless network infrastructure (Single Band 2.4 GHz).

I would clarify that it is only for the configuration of the printer that your device (computer, tablet, etc...) must be connected to a 2.4 GHz wireless network.

Ensure that the wireless light is flashing on the wireless button on the printer control panel.
If the printer is already connected to the computer using the USB cable, follow the steps in the HP document: Changing from a USB to a Wireless Connection.

 

Please use the HP Easy Start to install your printer.

Don't hesitate to contact us in case of need.

Best regards,:Wink:



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