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Jimuel
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Hp Mini no network adapter

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Hp mini notebook
Microsoft Windows 7 (32-bit)

I can't find my wifi's name. It appears no connection but the router is working. It might lost its adapter drivers. There are a lot of network adapters but all of them have the exclamation point. Please help me,

 

Thank you

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praveen196
HP Support Agent
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@Jimuel Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

Jimuel
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Hi Praveen, 

 

Hi have here the details, how do I send it to you. Is it OK to put the details here in the comment section?

 

 

Thank you, 

JIMUEL

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Jimuel
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Hi @Praveen196, 

 

Here are the details:

 

Product name: HP MINI 210-110TU

Product number: WP709PA#UUF

 

Thank you, 

 

Jimuel

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praveen196
HP Support Agent
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@Jimuel 

 

Thank you for the update.

 

To begin troubleshooting the issue, please try the steps in this HP document: Troubleshooting Your Wireless Network and Internet Connection (Windows 7) 

These steps should be enough to resolve the issue. It covers all of the basics, which are capable of resolving the issue if the cause is something simple. 

If that doesn't help, you can try a manual reinstall of the wireless adapter driver. Since the adapter is having an issue, this will determine whether or not it is a driver conflict, or something else: 

1. Go into Device Manager, then Network adapters. 

2. Right-click on the wireless driver, and select "Uninstall". 

3. Restart the computer. This will force the driver to reinstall itself. 

If it still doesn't help, it is either a hardware or software-related issue. To determine this, I would like you to reinstall the operating system. It will clear up any software conflicts and allow you to start fresh. 
 

First, please ensure you backup your files. Here is information on how to do this:  

Backing Up Your Files (Windows 7) 

Once this is done, it is safe to reinstall the operating system:  

Performing an HP System Recovery (Windows 7, 8 & 10)  

 

Have a nice day!!

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