Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did this happen after a recent window or software update?
Did you make any changes on the settings of your PC prior to the issue?
When was the last time it worked fine?
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery) BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating )
Turn off the computer and wait five seconds.
Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
Press F10 to Save and Exit.
Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
Follow the prompts to restart your computer.
If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".