• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Help 

I have a HP pavilion x360 convertible 14-dy0 which has lost wifi

within the device manager the intel wireless AC 9461 has a yellow warning triangle

when I click on the properties it tells me in the device status that this device cannot start (code 10).

can I fix this myself? Have I hit a WiFi button?

1 REPLY 1
HP Recommended

@Rach2479 

 

Please download and install newer driver (the first 2)

 

          https://www.intel.com/content/www/us/en/products/sku/125193/intel-wirelessac-9461/downloads.html

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.