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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Hp Probook 450 G5 Screen Mirroring problem

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10-18-2018 07:03 AM
i am facing problem during screen mirroring randomly screen on tv freezes completely during mirroring for eg if i am watching a video it will keep playing on my laptop but on tv its freezed and doesnt work sometimes it disconnects automatically sometimes i have ti manually disconnect it
i have tried all new and old drivers for both Realtek RTL8821CE and Intel UHD 620 drivers but problem is still present i even turned off power saving feature of network card plus microsoft wifi direct virtual adapter
i even installed fresh copy of window 10 again.
but this randomly freezing of screen on tv during mirroring is still there
10-18-2018 07:48 AM
Install these 2 and reboot.
https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88934.exe
https://ftp.hp.com/pub/softpaq/sp91001-91500/sp91409.exe
Then install this and reboot.
https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87556.exe
REO
10-18-2018 09:32 AM
followed your advise.
installed all three drivers in the squence as you asked but problem is still there...
i think there is some issue with realtek network card because my other 3rd adn 4th gen laptops with intel network cards mirrors just fine without any issue
10-20-2018 10:05 AM
i have disabled intel management engine interface driver and for now mirroring is having no more issues..
i think problem is with this intel management engine interface driver i tried all three dri vers available but all of them were causing same freezing issue but after disabling intel management engine interface driver problem is no more
cannot say anything with 100% surety but this atleast i am observing from 2 days