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HP Recommended
Hp ProBook 450 G5
Microsoft Windows 10 (64-bit)

i am facing problem during screen mirroring randomly screen on tv freezes completely during mirroring for eg if i am watching a video it will keep playing on my laptop but on tv its freezed and doesnt work sometimes it disconnects automatically sometimes i have ti manually disconnect it 

i have tried all new and old drivers for both Realtek RTL8821CE and Intel UHD 620 drivers but problem is still present i even turned off power saving feature of network card plus microsoft wifi direct virtual adapter

i even installed fresh copy of window 10 again.

but this randomly freezing of screen on tv during mirroring is still there

4 REPLIES 4
HP Recommended
HP Recommended

Thanks for the quick reply i'll check and get back to you

HP Recommended

followed your advise.

installed all three drivers in the squence as you asked but problem is still there...

i think there is some issue with realtek network card because my other 3rd adn 4th gen laptops with intel network cards mirrors just fine without any issue

HP Recommended

i have disabled intel management engine interface driver and for now mirroring is having no more issues..

i think problem is with this intel management engine interface driver i tried all three dri vers available but all of them were causing same freezing issue but after disabling intel management engine interface driver problem is no more

cannot say anything with 100% surety but this atleast i am observing from 2 days 

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