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‎10-13-2019 07:36 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hp assistant is not getting launched, WiFi failing to get detected, my blue tooth enabled mouse fail to detect. 

what are my options?

only usb c and I have iPhone XR

 

 

3 REPLIES 3

‎10-16-2019 07:58 AM

HP Recommended

@Bintz,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your computer?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎10-19-2019 10:21 AM

HP Recommended

 

WiFi fix and other major minor issues 
The best way to restart for trouble shooting mode is Hold shift key while restarting.....

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‎10-20-2019 08:46 AM

HP Recommended

@Bintz,

 

Is the issue resolved?

 

If any other questions arise, please feel free to write back to me.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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