• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

im missing multimedia controller network controller pci device pci encryption/decryption controller sm bus controller and pci express root complex. How and where do i install these

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You can download the drivers from another PC, copy them to a USB flash drive, plug the flash drive into your 15-eh1070wm, and either run them from the flash drive or copy them from the flash drive to your PC's desktop and run them from there.

 

The files will run faster if you copy them to the PC, but it is not necessary.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

For the  pci encryption/decryption controlle,r sm bus controller, and pci express root complex, install the AMD chipset driver from the link below and restart the PC.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

 

For the multimedia controller, install the Realtek audio driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141456.exe 

 

For the network controller, install the Intel Wi-Fi driver:

 

https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138639.exe 

 

You will also need the Intel Bluetooth driver:

 

https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138609.exe

 

For the pci device you need the Realtek SD card reader driver.

 

https://ftp.hp.com/pub/softpaq/sp134501-135000/sp134515.exe 

HP Recommended

can i install these on usb 3.0 flashdrives

HP Recommended

You can download the drivers from another PC, copy them to a USB flash drive, plug the flash drive into your 15-eh1070wm, and either run them from the flash drive or copy them from the flash drive to your PC's desktop and run them from there.

 

The files will run faster if you copy them to the PC, but it is not necessary.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.