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I am trying to pair my HP bluetooth mouse Z500 to my Dell laptop howeve it is not working. I have changed the batteries so that is not the issue. I also just performed a Microsoft update on my dell laptop so that is not an issue either. Also it is just flashing blue which I presume means it is trying to pair but not working. 

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HP Recommended

@Conor96 

 

Please use the following Guie

 

            https://www.youtube.com/watch?v=COCTYkunHbE      (you can skip few ads).

 

Regards.

BH
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Learn how to connect an HP Bluetooth Travel Device to multiple devices, and then switch between them. This video covers connecting in Windows 11, however the steps are the same in Windows 10. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are
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