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asoren7jan2006
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Message 1 of 2
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I cannot find wifi option

HP Recommended
HP 15 ay511tx
Microsoft Windows 10 (64-bit)

asoren7jan2006_0-1592925206786.png

wifi option not showing

 

 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@asoren7jan2006 Welcome to HP Community!

 

I understand that the Wireless button is disappeared 

 

Have you run a wireless card test on your computer?

 

Download and install the HP Hardware diagnostics tool from this link

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

If the test fails or does not detect the wireless card, it could be faulty.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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