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varun_a_rajore
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I cannot see wifi

HP Recommended
HP- Laptop 15q-bu0xx
Microsoft Windows 10 (64-bit)

Till yesterday I was able to connect to wifi connection. And suddenly today, it isn't showing any wifi netowrks, nor the icon is availale.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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@varun_a_rajore, Welcome to HP Support Community

 

Follow the steps below-

 

Disable the Power Off option for the adapter:

1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)

2. Expand the Network adapters.

3. Right-click on the Ethernet/Wireless Adapter and click Properties.

4. Click the Power Management tab.

5. Remove the checkmark beside Allow the computer to turn off this device to save power.

6. Click OK.

7. Test.

 

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right-click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

 

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right-click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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