• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-30-2019 07:32 AM

HP Recommended
Product: HP i3-7100u
Operating System: Microsoft Windows 10 (32-bit)

I have a brand new HP i3-7100u laptop.  I purchased a Keepgo sim card for WIFI in a client's home without WIFI so I could enter data onsite.  I purchased an adaptor for the sim card as the laptop had no slot.  The laptop does not recognize the sim card when I insert it in the USB and I don't know what I have to do to use it and get WIFI outside the office

 

1 person had the same question
1 REPLY 1

‎01-30-2019 11:55 AM

HP Recommended

@LMonkey 

 

>>> I purchased an adaptor for the sim card as the laptop had no slot. 

 

SIM card alone won't work, you need WWAN card first. Since laptop does NOT have SIM slot therefore no point to have WWAN slot.

 

You need a business laptop which has BOTH builtin WWAN card an SIM slot. 

 

Option: contact mobile phone providers, they should be able to supply solution for you. When on the go, I normally use my phone as hot spot to connect to laptop. I used to use Mobile Broadband Modem (free) but I'm out of work now.

 

    https://www.whistleout.com.au/Broadband/Guides/mobile-broadband-everything-you-need-to-know

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.