• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
MODEL-3168NGW
Microsoft Windows 8.1 (64-bit)

I have not been able to use my wifi as the wireless driver is not listed  in device manager in network adapter section. I am not able to see the avialiable networks neither use them. So please help mee.

OS name-windows 8.1 pro

System model - HP Laptop 15-bs0xx

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @00Abishek00

 

You can use the latest W8.1 wifi and bluetooth drivers directly from Intel.

 

https://downloadcenter.intel.com/download/28278/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

https://downloadcenter.intel.com/download/28279/Intel-Wireless-Bluetooth-for-Windows-8-1-?product=94...

 

You may also need to install the W8.1 wireless button driver too.

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe

View solution in original post

4 REPLIES 4
HP Recommended

Hi

Make, Model and OS please.   SKU: if you can

WinKey + R and type msinfo32 line 9???

https://support.hp.com/us-en/search?q=3168NGW&filter=-1&origin=pdp

HP Recommended

Hi, @00Abishek00

 

You can use the latest W8.1 wifi and bluetooth drivers directly from Intel.

 

https://downloadcenter.intel.com/download/28278/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

https://downloadcenter.intel.com/download/28279/Intel-Wireless-Bluetooth-for-Windows-8-1-?product=94...

 

You may also need to install the W8.1 wireless button driver too.

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe

HP Recommended

Thank you soo much, sir. It actually worked .


@Paul_Tikkanen wrote:

Hi, @00Abishek00

 

You can use the latest W8.1 wifi and bluetooth drivers directly from Intel.

 

https://downloadcenter.intel.com/download/28278/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

https://downloadcenter.intel.com/download/28279/Intel-Wireless-Bluetooth-for-Windows-8-1-?product=94...

 

You may also need to install the W8.1 wireless button driver too.

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe


 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.