I open acase regarding th same problem Realtek 8852BE-VT Wireless LAN Wifi disconnecting.

[Denis560487]

I opened a case regarding the same problem Realtek 8852BE-VT Wireless LAN Wifi disconnecting.

No response from HP its under warranty bought in Jan 2026

Are we supposed to pay and fix this adapter ourselves as HP has no interest in fixing it?

Edited

[Deep_World]

Hi @Denis560487,
 
Welcome to the HP Support Community!

Thanks for reaching out!

Sorry for the inconvenience caused and  I completely understand how it must feel to face repeated Wi‑Fi disconnections, especially when your device is still under warranty. I want to assure you that we do take such concerns seriously, and I’ll do my best to help you move this forward.

To better assist, could you please share a few more details about the issue? For example:

• Does the Wi‑Fi disconnect randomly, or only when the laptop wakes from sleep?
• Have you noticed if it happens on all networks, or just a specific one?
• Do you see any error messages in Device Manager or Windows Event Viewer?

In the meantime, here are a few quick troubleshooting steps you can try:

• Update drivers: Check Windows Update and HP Support Assistant for the latest Realtek wireless driver.
• Reset network settings: In Windows Settings → Network & Internet → Advanced network settings → Network reset.
• Power management settings: In Device Manager, open the Realtek adapter properties → Power Management tab → uncheck “Allow the computer to turn off this device to save power.”
• Test on another Wi‑Fi network: This helps confirm if the issue is adapter‑related or network‑specific.

Since you mentioned you already opened a case, could you please share the case ID with us in a Private Message? That way, we can check the current status.

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World.