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HP Recommended

HP EliteBook 840 G5

ProID 4BT47US#ABA

[Personal Information Removed]

4 REPLIES 4
HP Recommended

Hi:

 

Since you are asking that question, your notebook is one of the 90% that do not have the optional and expensive WWAN adapter that actually connects to the cellular service.

 

All the SIM card does is to authorize you to use your carrier's cellular network.

 

All 840 G5's have a SIM card slot.

 

Go to the device manager.   Click to expand the network adapters device manager category.

 

You must see one of these WWAN adapters listed there or the SIM card is useless.

 

Huawei HP lt4132, LTE/HSPA+ w/GPS 
Fibocom Intel XMM 7360 LTE-Advanced

 

The parts list for your notebook does not indicate that either of these devices were included in your notebook.

 

HP PartSurfer

HP Recommended

So it means the SIM card slot is useless?  Is there any way to activate it or it wasn't built inside at all?

HP Recommended

This is the list on the networksThis is the list on the networks

HP Recommended

Yes, the SIM card will not do anything.

 

Your screenshot shows that your notebook does not have the WWAN hardware installed.

 

The only way you will be able to use the SIM card would be if you first open up the notebook, check to make sure the two WWAN antenna wires are present where the WWAN card would have been installed.

 

Here is the service manual link:

 

h10032.www1.hp.com/ctg/Manual/c05922740.pdf

 

If your notebook has the two WWAN antenna wires, then you would have to find, buy and install one of the supported WWAN adapters listed in chapter 3 of the service manual.

 

WWAN module
LTE CAT4: Huawei HP lt4132, LTE/HSPA+ w/GPS      HP part # 845710-003
LTE CAT9: Fibocom Intel XMM 7360 LTE-Advanced  HP part # L15398-001

 

These are the only two WWAN cards that will work in your notebook, and you must buy one that has the HP part number on it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.