• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Example: hp elitebook 840 g1
Microsoft Windows 10 (64-bit)

I do not see the option to use internet by sim but I can see wifi and ethernet option

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You will have to purchase one of the required WWAN cards that connects to the cellular service.

 

You can find the supported WWAN cards listed in chapter 3 of the service manual for your notebook.

 

The procedure for installing a WWAN card can be found in chapter 5.

 

Before purchasing a WWAN card, make sure the required antennas for it are in place inside the notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c04655205

 

You can probably find a used but tested and working card on eBay.

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You will have to purchase one of the required WWAN cards that connects to the cellular service.

 

You can find the supported WWAN cards listed in chapter 3 of the service manual for your notebook.

 

The procedure for installing a WWAN card can be found in chapter 5.

 

Before purchasing a WWAN card, make sure the required antennas for it are in place inside the notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c04655205

 

You can probably find a used but tested and working card on eBay.

 

HP Recommended

I think i have wwan card.

Please provide me driver which need to use sim

HP Recommended

If your notebook has a WWAN card and the driver is installed, it will be listed under the network adapters device manager category along with the ethernet and wifi adapter.

 

If the driver is not installed, there will be a WWAN device listed under an Other Devices category in the device manager.

 

Please post the hardware ID for the device, so I can figure out what driver it needs.

 

Use this guide to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

If you don't see any WWAN devices listed in the device manager, or any device that needs a driver, check the BIOS to make sure the WWAN adapter is present and enabled.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.