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‎03-06-2019 07:18 PM

HP Recommended

A couple of weeks ago Windows did an update and since the Wireless capability has been intermittant. I've uninstalled the driver and restarted the computer a couple of times and that would fix it for a while.  Now I ran the test and got the above Failure ID.  Is that a software, firmware are hardware problem?  Where do I go from here?

3 REPLIES 3

‎03-07-2019 02:55 AM

HP Recommended

Hi

I don't know.

Network PolyGlot.png

 

You could try and rollback the driver.

Check the RESOURCES tab, mine shows no conflicts for the values used.

 

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‎03-09-2019 03:52 PM

HP Recommended

I did a restart again and so far it's working, which makes me think it's not a hardware failure.  I copied your suggestion for future reference, though.

 

Thanks for your help.

 

 

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‎03-10-2019 01:52 AM

HP Recommended

Prego.

 

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