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HP Recommended
HP HQ-TRE 71025
Microsoft Windows 7 (64-bit)

Hi,

 

On my laptop I have Network controller device that is not installled.

 

I have install few drivers that should be compatible to this computer but I still can't get access to the internet through the WIFI. With Ethernet cable is all fine. 

 

Any suggestions?

 

Hardware ID:
PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C&REV_01
PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C 
PCI\VEN_14E4&DEV_4365&CC_028000
PCI\VEN_14E4&DEV_4365&CC_0280
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @NewBro

 

The only suggestion I can offer would be to press the F12 key (the key with the little airplane icon on it) to enable/disable the wifi.

 

The wifi driver that iomare posted is the only one that will work on W7 for your model.

 

In all respects, the wifi should be working just fine.

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

This should be the driver you are looking for:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-240-g4-notebook-pc/7609932/swItemId/ob...

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

We went one step forward, thank you.

 

The driver was install and now on device manager doesn't no longer says driver not installed.

 

But I still can't connect to my WIFI, it says Wireless capability is turned off.

 

How do I turn it on?

 

Thanks

HP Recommended

I have enable the Wireless Network Connection, but it still shows a red cross.

 

 

HP Recommended

Hi, @NewBro

 

The only suggestion I can offer would be to press the F12 key (the key with the little airplane icon on it) to enable/disable the wifi.

 

The wifi driver that iomare posted is the only one that will work on W7 for your model.

 

In all respects, the wifi should be working just fine.

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