Intel AX211 Code 10 and Code 43 Error

[lightidealdebut]

Since yesterday morning, my WIFI stopped working. Windows is treating it as WI-FI doesn't exist anymore. I am seeing code 10 and code 43 errors in device manager.

I have tried the following
https://answers.microsoft.com/en-us/windows/forum/all/intelr-wi-fi-6-ax201-160-mhz-showing-code-10-a...
https://www.intel.com/content/www/us/en/support/articles/000031150/wireless/wireless-software.html

I also downloaded the latest windows update and all my drivers, including BIOS. Interestingly, the Wi-Fi driver consistently seems to fail on updating. It just extracts the driver, but then doesn't run the install scripts.

I also booted my computer on a live boot of Linux to see if it was a Windows issue. On Linux, Network Manager was saying all the software was present, but the hardware was missing. 

I'm not sure how to proceed. This is really frustrating, having to tether my phone to my computer the entire time. 

Thanks for your help in advance!

[Nal_NR]

Hi @lightidealdebut,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Splendid analysis and remarkable patience were shown. It is immensely appreciated.

Check the wireless signal

• Check the wireless button or key to confirm the wireless signal is on.
• Locate the wireless key or button. This could be an image of an airplane or a wireless signal .
• Press the button once, wait 10 seconds, and then observe any changes to the wireless connection icon in the notification area and to the LED light on the wireless button or key.
• If the button or key does not have a light, hover your mouse over the wireless connection icon in the notification area of the taskbar to see the current connection status.
• If the wireless signal turns on: Connect to the internet again.
• If the wireless signal is turned off: Press the button or key again, and then try to connect to the internet again.

Update hardware drivers

• Use Device Manager to update hardware drivers such as the graphics, audio, wireless, or other drivers for your computer.
• In Windows, search for and open Device Manager.
• In the list of devices, select Mice and other pointing devices.
• Right-click the wireless adapter, select Update driver, and then follow the instructions to install the updated driver.

• Restart the computer to complete the installation of the updates.

Click here for the remaining steps 

You may want to go through the steps and try performing all of them patiently one after the other. 

Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[lightidealdebut · Accepted solution]

I had tried those solutions before and it had not worked. However, I let my computer sit for a few days unplugged and powered off, and then it worked.
Thank you though!

[Nal_NR]

Hi @lightidealdebut,

I am glad to know that, the issue is resolved. Do keep us posted if anything in the future. take care.