• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-05-2023 04:32 PM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17m-ch1000 (436X2AV)
Operating System: Microsoft Windows 11

The Network Adapter WiFi driver shuts down with the error code shown in the subject line.  I have looked at numerous websites documenting this exact issue.  Seems to happen on all kinds of PCs--not just HP.  I have tried all the possible solutions.  At best, the driver stays up for maybe a day before the same thing happens.

 

Note that I am not a sophisticated windows user.  Does anyone have a possible solution? 

 

Thanks!

Category:
2 REPLIES 2

‎05-05-2023 07:09 PM

HP Recommended

@HRHTexas 

 

Please download and install the 3rd item on the following link

 

          https://www.intel.com.au/content/www/au/en/products/sku/130293/intel-wifi-6-ax201-gig/downloads.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-05-2023 08:37 PM

HP Recommended

That was the version that was installed.  It had that issue.  I switched to an earlier version of the driver, but that did not resolve the issue.  Same problem

 

Thanks for the suggestion though!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.