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‎05-05-2023 04:32 PM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17m-ch1000 (436X2AV)
Operating System: Microsoft Windows 11

The Network Adapter WiFi driver shuts down with the error code shown in the subject line.  I have looked at numerous websites documenting this exact issue.  Seems to happen on all kinds of PCs--not just HP.  I have tried all the possible solutions.  At best, the driver stays up for maybe a day before the same thing happens.

 

Note that I am not a sophisticated windows user.  Does anyone have a possible solution? 

 

Thanks!

Category:
2 REPLIES 2

‎05-05-2023 07:09 PM

HP Recommended

@HRHTexas 

 

Please download and install the 3rd item on the following link

 

          https://www.intel.com.au/content/www/au/en/products/sku/130293/intel-wifi-6-ax201-gig/downloads.html

 

Regards.

BH
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‎05-05-2023 08:37 PM

HP Recommended

That was the version that was installed.  It had that issue.  I switched to an earlier version of the driver, but that did not resolve the issue.  Same problem

 

Thanks for the suggestion though!

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