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HP Pavilion - 13-an1029tu

Hi experts,

 

How to avoid the network adapter change from Intel(R) Wireless-AC 9461 to Intel Wi-Fi 6 AX201 160MHz. Currently my laptop is suddenly working well with Intel(R) Wireless-AC 9461 network adapter, however I'm afraid after sometime normally after restart it will automatically changed to Intel Wi-Fi 6 AX201 160MHz and it is not working because the device cannot start (error code 10) as below;

 

Screenshot 2023-02-04 025622_Adapter_Failed.png

 

Now my laptop is running Intel(R) Wireless-AC 9461 as in below screenshot and I do not want it change to Intel Wi-Fi 6 AX201 160MHz. How do do that.

 

Screenshot 2023-02-18 174445.png

 

Screenshot_working_fine_AC-9461_A.png

 

I also have changed the "Change device installation settings" to "No". to make sure after restart laptop the network adapter is not changing to Intel Wi-Fi 6 AX201 160MHz, and it it keep maintain Intel(R) Wireless-AC 9461 network adapter.

 

Screenshot_working_fine_AC-9461_D.png

 

So what else the methods or tweaks to do to make sure the network adapter is not changing.

Thank you.

2 REPLIES 2
HP Recommended

Hi @CAhmadShukri 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with HP Pavilion - 13-An1029tu.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

HP Recommended

I have done as instructed, everything is updated. But still does not solve the issue.

 

Screenshot 2023-02-18 174445.png

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