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HP Recommended
HP 15-BS008NT 2BT14EA
Microsoft Windows 10 (64-bit)

Hello,  Intel Wireless LAN connection problem. The connection is breaking. There's also a connection speed problem. Admin or Moderator,  %100 compatible and lastest update driver link please. 

 

hardware IDs: PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10

HP 15-BS008NT 2BT14EA, HP sites Driver & Software, Not working Intel Wireless LAN  driver: https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82797.exe (17 November 2017)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Please note that this is a peer to peer forum.

 

We do not work for or represent HP, so the support you will receive on this forum is strictly voluntary.

 

Answers are completely dependent upon the experience of the volunteers who have joined the HP support forum.

 

Official HP technical support can be obtained by contacting HP for the country you live in at the link below.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Did you try the latest 3168AC driver directly from Intel?

 

https://downloadcenter.intel.com/download/27989/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

That would be the only suggestion I can offer.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Please note that this is a peer to peer forum.

 

We do not work for or represent HP, so the support you will receive on this forum is strictly voluntary.

 

Answers are completely dependent upon the experience of the volunteers who have joined the HP support forum.

 

Official HP technical support can be obtained by contacting HP for the country you live in at the link below.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Did you try the latest 3168AC driver directly from Intel?

 

https://downloadcenter.intel.com/download/27989/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

That would be the only suggestion I can offer.

HP Recommended

I did not know. Sorry. The driver worked. Thank you very much.

HP Recommended

You're very welcome.

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