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BobG19
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Message 1 of 2
127
Flag Post

Intermittant network connectivity problems

‎08-29-2020 01:26 PM

HP Recommended
Product: Pavillion Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

I replaced my memory sticks yesterday.  Computer, including network, worked fine for several hours thereafter.  Then began having wireless connectivity problems. No other device in house has same issues, so not a FIOS problem.  Windows diagnostic tool can't solve.  HP diagnostic tool can't solve.  Device manager says Intel LAN card is working properly.  Ping test from cmd prompt showed no problem.  Internet sometimes works fine, and next minute cannot connect wirelessly.  Any suggestions?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎08-31-2020 06:04 PM

HP Recommended

@BobG19 Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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