My HP Spectre x360 convertible has unstable internet connection whether wired to LAN or wireless. "Connected, no internet" shows. When using Zoom, for example, "Your internet connection is unstable" shows and the video freezes or disconnects completely. Older (2013) Envy laptop does not suffer the problem with the same connections. All Wi-Fi and broadband checks are green. All internal diagnostics are positive. What else could be the problem, please? Laptop is 7 months old.
I had the same question about as well. Different unit. Mine is done wireless. I posted the issue last week but got no response. I have restarted, cleaned out unnecessary files and cookies, and it still freezes up on my Zoom meetings.
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