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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Internet Not working

Create an account on the HP Community to personalize your profile and ask a question
10-15-2020 09:18 AM
I have internet at my home and my job that has always let me connect immediately to my laptop. For some reason it has an X on the WiFi bars. The only option it is giving me is to troubleshoot and when I do that it tells me that my wireless capability is turned off. How do I fix this?
10-18-2020 08:27 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee