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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Internet connection drops frequently

Create an account on the HP Community to personalize your profile and ask a question
08-26-2016 08:44 PM
Hp faulty machine or network too, can not understand why wifi is just catching too is interrupted
08-27-2016 07:34 AM
Did you try restarting?
The next thing to do is to test the connection between the printer and the network. On many HP models, you can do this by pressing the Wireless button to print a Wireless Network Test report.
If the problem wasn't resolved then maybe it's a VPN issue: setup static IP address. because with IP addresses, any printer with a dynamic IP address could have its address changed, which can interrupt communications between it and other devices on the network. On Windows, you can run the Update IP Address utility to fix changes in IP addresses on your printers, or, if it's not available for your model, you may try HP Print and Scan Doctor.
By the way I have Brother printer and the wifi option NEVER worked!! Seems it's a common issue.
08-31-2016 01:23 PM
Do you have a Smart TV? It is probably interfearing, google this and see if there is a switch/button in the system menu, that you can turn off, and it will stop dropping you off of the internet. The same thing happened to me
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