-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Internet connection issues

Create an account on the HP Community to personalize your profile and ask a question
02-08-2020 06:25 PM
My laptop will not connect to the internet anymore. I've reset it, done the troubleshooting, and connected it to an ethernet cord. I attempted to contact HP support but I would lose connection and have to wait 30 minutes to an hour for them to connect back. This is the 2nd HP laptop that has had this issue and I'm sick of it!
02-11-2020 03:44 PM
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee