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‎05-31-2020 08:20 PM

HP Recommended
Product: HP 14-dq1003la
Operating System: Microsoft Windows 10 (64-bit)

I have an new brand HP laptop 14-dq1003la but when i was setting it up and I realized that I couldn't connect my laptop to my 5G wi fi (5ghz), how can I solve that problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2020 10:37 PM

HP Recommended

@luisalcanc 

 

Your machine has single antenna, you can replace existing wifi card with

 

          Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎05-31-2020 10:37 PM

HP Recommended

@luisalcanc 

 

Your machine has single antenna, you can replace existing wifi card with

 

          Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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