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HP Recommended
Hp spectre x360
Microsoft Windows Server 2019

Hello , this Paul . I’m currently facing  to internet issue (unable to connect to WiFi). I recently switched from windows 10 to windows server 2019. This change deleted my files in my laptop and disabled the network adapter drivers or deleted network drivers  I need someone to help me up to solve this issues . I want to return to my windows 10 version . How I can switch from windows server to windows 10 . Also how I can fix my network connection .  Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

You might be able to use the W10 wifi driver on Windows Server 2019.

 

Go to the device manager, and post the hardware ID for the device you see listed there labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

You might be able to use the W10 wifi driver on Windows Server 2019.

 

Go to the device manager, and post the hardware ID for the device you see listed there labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

HP Recommended

Thank you very much I was able to connect to wifi by downloading network drivers.

HP Recommended

Thank you very much for your help

HP Recommended

You're very welcome.

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