Internet disconnected frequently automatically from the laptop

[Abhishek146]

I have have a wireless connection to laptop for internet and during watching youtube and doing othe stuff laptop gets automatically disconnected from internet and not able to connect it back. This happened many times.

[ub6424]

Hello @Abhishek146 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we focus on the <wireless network> problem ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results