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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Internet won't connect

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04-03-2020 02:21 PM
My wifi internet hasn't connected in 2 weeks. I'm unable to connect with an ethernet cable as the laptop doesn't have a plug for it. I would like to speak with an agent but I guess since my warranty is over I'm unable to speak with a live person.
04-07-2020 07:02 AM
Welcome to HP Community
I have gone through your Post and would like to help
Do you have other devices that are connected to your Wireless Network?
Try reinstalling the wireless driver from Device Manager
- Select the Start button, type Device Manager, and select it from the list of results.
- Look for Network Adapters and expand the List
- Look for Wireless driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Wireless driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
If the issue persists perform a Reset and check if that helps. Link: https://support.hp.com/in-en/document/c04742289
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee