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- HP Community
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- Is there someone who can contact me directly from HP

Create an account on the HP Community to personalize your profile and ask a question
06-12-2024 05:54 AM
I need someone from HP to contact me directly. This is ridiculous that I can't get in contact with anybody to help me solve this Wi-Fi issue that all of a sudden started that I've been fighting with for a week! I've gone through every step I've printed every page. I tried on my phone on my laptop and nothing is working. I need someone to contact me directly. I can't find a phone number. I can't find an email discussion boards do nothing. I don't have time to flip through thousands of conversations to try to solve my issue
06-12-2024 09:25 AM
Welcome to the HP English Community --
Understood.
Our Community does not provide phone support.
You can speak to HP after having submitted an In-Warranty Repair case and having the case accepted.
Contact information for HP is provided after online case submission and acceptance.
IMPORTANT
HP does NOT free-post HP support numbers on the Internet.
Know this > Heed this > The Internet is full of clever tricksters and thieves.
What else?
If you change your mind about asking for help in the Community, you may certainly do so.
Create a New Post that includes all the relevant information -- Be sure to include the printer model, the type of connection, whether the printer is connected to 2.4GHz or 5GHz, plus any further description the problem you think relevant > Submit the Post to our Community.
Details...
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HP Support – Hardware / Technical Support for Devices in Warranty
Registered Devices in Warranty:
Contact HP Support
Start here:
HP Support virtual repair center
Printers
Contact HP Support – Printer Support
HP Support HP World-Wide Support
In-Warranty Products – Case submission for Warranty Repair
Select your region and follow the prompts
HP Support - Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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Reminders - READ
Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.
Some regions display phone / chat contact information only after the case is submitted online
Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
Never post private information in the HP Community!
Thieves are waiting - do not just hand out your privacy to their keeping.
HP Support does not free-post phone numbers for HP Support on the Internet.
Your computer is not full of bugs and you do not need to pay a fee for driver support.
Do not be a victim.
Stay vigilant.
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Out of Warranty? What to do...
For those of us who are "Out of Warranty", or asking for help with an item not covered by the Warranty, submitting a case to HP Support is not an option.
Open your device HP Product Home > Select Category Troubleshooting to find help for common issues.
HP Support does not generally provide free service for out-of-warranty devices.
Our HP Community is not HP Support; we do offer online help free of charge.
Reminder – New Post – Post New Question
When you submit your question to the Community,
Increase your chances of receiving an answer ---
Provide as much information as possible about the product.
For example,
- Provide the exact model of the device and the Operating System / version
- Tell us what you have tried to fix the problem.
- As best you can, describe the issue for which you are seeking our help.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
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